Policies

Each piece is handmade with love using vintage materials. 

ALL sales are final. 

Please contact us prior to ordering with any questions or special requests: Sarah.MLNW@gmail.com or through our contact form HERE

SHIPPING: MLNW Ships worldwide through USPS, UPS, FEDEX, and DHL. All orders include tracking. Purchases over $100 require delivery confirmation. 

If you require additional shipping services like signature, insurance, gift wrapping, or anything else please contact us before purchase so we can adjust shipping cost if needed. 

MLNW is not responsible for items lost, stolen, or damaged in transit. 

MLNW is not responsible for taxes, duties, and customs fees for international shipments. 

RETURNS: Each piece is handmade with love using vintage materials. All sales are final. Materials are responsibly sourced and limited in quantity. Due to the nature of vintage materials, most items are one of a kind and cannot be reproduced. 

Custom orders are made to fit individual measurements and material requests. They require preemptive deposits, multiple fittings and production approvals to insure proper customization and garment satisfaction. Therefore all custom orders are final sale.

Contact us with any custom requests: Sarah.MLNW@gmail.com

FACE MASKS: Due to the nature of item and current pandemic, face masks are non-returnable. Each Mask arrives sanitized, wrapped, and with a handmade h600 filter. Please read descriptions thoroughly and request adjustments or customizations before purchase. 

FACE MASK DISCLAIMER: 

CDC permits the use of reusable cloth face masks in a crisis response when there are absolutely no other options available. A reusable face mask is NOT considered PPE or stand alone safety equipment for healthcare workers. Reusable masks should only to be used in conjunction with social distancing, frequent hand washing, and other safety procedures. Reusable masks should NOT be used in surgical settings or where exposure to liquid bodily or other hazardous fluids may be expected.
Information from this site is NOT medical advice and reusable face masks are not FDA-regulated medical devices. MLNW makes no claims regarding the safety and efficacy of reusable face masks in preventing any disease or illness, including, but not limited to COVID-19. MLNW makes no claims of antimicrobial or antiviral protection or infection prevention or reduction or regarding flammability. Reusable face masks do not provide complete protection from COVID-19 or any other disease or illness, and should be used only when no other options are available. 
ALL WARRANTIES, EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY, ANY WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE AND ANY OTHER EXPRESS OR IMPLIED WARRANTY. BY ACCEPTING PURCHASE AND USE OF MERCHANDISE, YOU ACKNOWLEDGE USE OF MERCHANDISE AT YOUR OWN RISK THUS RELEASING MLNW AND ALL EMPLOYEES, AGENTS, AND AFFILIATES FROM ANY AND ALL LIABILITY, CLAIMS DEMANDS, ACTIONS, AND CAUSES OF ACTION ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE, INJURY OR DEATH THAT MAY BE SUSTAINED BY YOU OR ANYONE WHO RECEIVES MLNW MERCHANDISE BY YOU.